Betting Rules

These Betting Rules explain the general conditions that apply when you place a sports, racing or other event bet through Crocoslots Casino. They should be read together with our Terms and Conditions, Privacy Policy and Responsible Gambling information. By placing a bet, you confirm that you understand and accept the rules that apply to the relevant market, event and bet type.

Crocoslots Casino operates under three licences: Curaçao Gaming Authority (OGL/2023/176/0095), Comoros AOFA (ALSI-202509073-FI2), and Tobique Gaming Commission (No. 0000064).

1. General betting conditions

You must have a valid account and be legally permitted to use betting services in your location before placing a bet. You are responsible for ensuring that your account information is accurate, current and complete. You must not allow another person to use your account, place bets on your behalf or access your account credentials. Bets placed through your account may be treated as your responsibility unless there is clear evidence of unauthorised activity.

All bets are subject to the markets, odds, selections, bet types and other information displayed at the time the bet is accepted. The available information on a betting page may change before an event begins or while it is in progress. The rules shown for a particular market take priority where they provide more specific information than these general rules.

A bet is accepted only when it has been successfully recorded in your account or confirmed by the relevant betting system.
A selection placed in a bet slip is not necessarily a confirmed bet until acceptance has occurred.
You should check the event, selection, odds, stake and potential return before confirming a bet.
You are responsible for reviewing your betting history and promptly reporting any apparent error.
A bet must not be placed using funds that you are not authorised to use.
You must not attempt to interfere with, manipulate or misuse the betting service.

Minimum and maximum stakes, maximum returns, account restrictions and market availability may apply. Any applicable limits will generally be displayed through the betting service or communicated in the relevant terms. Crocoslots Casino may refuse, restrict, suspend or void a bet where permitted by applicable law and the relevant terms, including where there is a technical error, suspected fraud, prohibited conduct or a breach of account conditions.

2. Odds, bet types and market information

Odds are offered for individual selections and may change before a bet is accepted. Unless the service clearly states otherwise, the odds applicable to a bet are the odds confirmed at the time of acceptance. A displayed price may be withdrawn, suspended or corrected before acceptance. If a technical or obvious pricing error occurs, the affected bet may be reviewed in accordance with the applicable terms.

Common bet types

The meaning of a bet depends on the market description and the rules displayed for that market. Common examples include a win bet, where you select the outcome you believe will occur; a place or finishing-position bet, where you select a specified placing; a total or line bet, where the final result is compared with a stated number; and a multiple bet, where two or more selections are combined. Each selection in a multiple bet may need to be settled before the overall result can be determined.

Other markets may include head-to-head outcomes, handicaps, correct scores, first or last participant markets, outright winners, player or team performance markets, and in-play markets. The description for the particular market should be checked carefully because settlement can depend on the official result, the applicable competition rules, the time of the event and whether the event is completed.

An in-play market may be suspended or delayed while relevant information is being processed.
Live scores, statistics, commentary and visual displays may be supplied by third parties and may not be perfectly immediate or error-free.
A market may be settled using the result specified in its rules rather than a later amendment, unofficial report or public opinion.
Where a market refers to a named participant, team, venue or competition, you should check that the selection is the one you intend to choose.
Where a bet depends on a participant taking part, the applicable market rules will determine whether the bet stands, is cancelled or is settled in another way.

3. Event changes, cancellations and settlement

Markets are normally settled using the official result or outcome recognised under the rules for the relevant sport, race, competition or event. Settlement may take place after the event ends or after the necessary official information becomes available. If an official result is corrected, the bet may be adjusted where the relevant rules allow this.

Events can be postponed, abandoned, interrupted, relocated, shortened or cancelled. The effect of a change depends on the bet type and the market rules. Some bets may remain valid if enough of the event has taken place for the market to be determined. Other bets may be cancelled or settled as void. A void bet is generally treated as if it was not placed, subject to any specific rule for the relevant bet type or combination.

If an event is postponed, the applicable market rules determine whether bets carry forward or are cancelled.
If an event is abandoned, settlement may depend on whether the market result was already unconditionally determined.
If a participant withdraws, does not start or is replaced, the market rules determine the treatment of affected bets.
If an event is moved to a substantially different venue, date or format, the market may be reviewed under its stated rules.
If a competition or match changes format, the original market description and the relevant governing rules may be used to determine settlement.
If no official result is available within the period stated by the applicable rules, the market may be cancelled or settled using another recognised outcome.

The result used for settlement may differ from the result shown immediately after an event. For example, a governing body may later apply a disqualification, penalty, correction or other official ruling. The relevant betting rules will determine whether that later ruling affects settlement. Crocoslots Casino may correct a settlement where an administrative, technical or settlement error is identified.

Multiple and combination bets

A multiple bet combines several selections. If one selection is cancelled or void, the treatment of the remaining selections depends on the type of multiple and the applicable rules. A combination bet may contain several separate combinations, each of which can be settled individually. You should review the bet details and market rules before placing a combination or multiple bet.

4. Errors, disputes and responsible betting

If you believe a bet has been incorrectly recorded or settled, check your account history and the rules for the relevant market first. You should raise the issue through the available support or complaints process and provide enough information to identify the bet, such as the date, event, selection and transaction reference where one is available. Complaints are reviewed using account records, betting records, market information and any other relevant evidence.

A bet may be cancelled or corrected where it was accepted because of an obvious error, a system malfunction, a communication problem, an incorrectly displayed market or another circumstance covered by the applicable terms. Any review will be conducted consistently with applicable law and the published rules. If a complaint cannot be resolved through the initial process, further escalation options may be available under the relevant terms or regulatory framework.

Safe and responsible wagering

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you begin and only wager money you can afford to lose. Consider setting deposit, spending, time or activity limits where those tools are available. Take regular breaks, avoid chasing losses and do not bet when you are affected by alcohol, medication, stress or other circumstances that may affect your judgement.

Never borrow money or use essential household funds for betting.
Keep track of your deposits, stakes, losses and time spent using the service.
Do not increase your stakes to try to recover previous losses.
Use available account controls, cooling-off options or self-exclusion tools if betting is becoming difficult to manage.
Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.
Contact the service through the available support channels if you need help understanding responsible gambling tools.

These rules are general information and do not replace the full Terms and Conditions or the specific rules displayed for an individual market. Before placing a bet, read the applicable market information carefully. If there is any inconsistency, the more specific rule for the relevant market or bet type may apply, subject to applicable Australian law.